parthkanani

Full Stack Developer

Hello and Welcome! Need Support?

Email : parth.kanani@versionhash.com

Support policy:

It is important to us to make sure that every customer is satisfied with our themes.

We’re based in India and we offer support Monday to Friday, 12:00 to 17:00 IST (UTC+5:30). Depending on time differences, please allow up to 24 hours for us to get back to you. All the requests submitted on weekends will be handled on Monday.
Support is provided only to verified buyers.

Support for our items includes:

• Responding to questions or problems regarding the source code and its features

• Fixing bugs and reported issues in fresh source code

Item support does not include:

• Customization and installation services

• Adding new functionality to source code

• Fixing errors which may occur after code customization

Where Can You Get Support
Support for our clients is provided only through Email parth.kanani@versionhash.com

We do not provide after purchase support in any other places like :

• Comments page ( we provide only pre-sale support )
• Twitter
• Facebook

Before asking questions
Before asking questions within the support page, please be sure that you have read the documentation which came packaged with your ‘download’ and source code FAQs(installation guide)

Important!
If you want a style or function different from what you see in the online demo you need to understand that this is not covered by basic support. We are always here to give small tips and advice (matter of 1-2 minutes), because we like to help. This is a courtesy to our buyers and this service cannot be abused (requests are coming one after the other etc.).

Please keep in mind that we cannot provide complex customization (beyond 2 – 3 mins). You can consider hiring a freelancer instead.