Missing Features: You mentioned that some features are missing. Could you specify which features are missing? For example, you mentioned voice functionality and routing applicants between counters.

Voice Functionality: If the script or application is supposed to have voice features but doesn’t, there could be a few reasons for this. Make sure that:

The necessary voice services or APIs are correctly integrated.
All required dependencies or plugins are installed.
There are no configuration errors related to voice settings.
Routing Applicants: For routing applicants from one counter to another, check if:

The script supports routing functionality as described in its documentation.
You have correctly configured any routing settings or rules.
There might be an update or add-on required to enable this feature.
General Troubleshooting:

Documentation: Review the script’s documentation or user guide for setup and configuration instructions.
Support: Reach out to the script’s support team or community forums for specific help.
Updates: Ensure the script is up-to-date, as updates might include bug fixes and new features.