I have shared the screenshot as per the support email... Your theme is costly and Why are these many bugs?... Why you are wasting time and Money.. If the product is not ready why sell on this platform?... The training video links from the vimeo is not working... The documentation is poor poor... The most unprofessional theme I have ever seen...
Author response
Hi there
We’re glad you chose our theme, and thank you for informing us of your issue. We’ll be happy to help you come to a resolution.
Please note that the reviews area is not meant for support. If you’re still experiencing issues, or if there’s anything else we can help with, please open a support ticket, so we can start working on it immediately.
If this doesn’t resolve your issue, feel free to request a refund, and it will be approved.
Again, we are delighted that you’ve decided to choose one of our products and are always ready to help!
Sincerely yours,
TrueThemes Team