Very worst customer support. No email support, even. We have issues with layered price filters and sorting products. We opened support tickets on Magentech after getting server details and no response from the support team for the past 3 days.
Author response
Hello,
Thank you so much for contacting us and we are so sorry for any inconvenience you got!
We just got back to work after the holiday. Therefore, there is some delay in responding to tickets. We are trying to check your issue and will respond as soon as possible.
We are so disappointed when receiving this low rate. We hope that you will change your mind.
Thanks!
