Modifying my review from 2 stars to 1 star because more than 2 weeks since I created my ticket, I still have not received a solution.
I had to go fix the problem myself using 3rd party tools. If I insert the sante blog widget it is still broken and does not show images.
0/10 solution 0/10 support. I bought a theme for 80$ only for it to have a bug and then spend the next 2 weeks waiting for a solution then finally getting frustrated and using third party solution.
I had to purchase elementor pro to come up with a solution to avoid the bug your theme had. The bug which still exists by the way.
Honestly, I would never purchase any qode themes for any of my clients in the future based on my experience.
Author response
Hello,
We are sorry to hear about this bad impression you've got.
Have you tried to install the Disable Lazy Load plugin? The lazy loading feature for images was added in WordPress 5.5 version and can sometimes interfere with loading of images, especially ones with some kind of appearing animations.
Please understand that sometimes additional troubleshooting is needed in order to find the cause of the unexpected behavior. Please continue the conversation with our support team at the Help Center and they will gladly help you.
Best,
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