Author response

Hello,

We couldn't find any history of your tickets on our support forum https://mikado.ticksy.com
We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before calling it difficult to install. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Our team will assist you to setup your site within our theme and to import our demo content on your installation.
Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got and kindly reconsider this rating into five stars.
Thank you in advance.
Looking forward to hearing from you on ticksy.

Mikado