Hi ! Two days ago When I want to edit/update my items I get the following message: Whoops, Something Broke! “It looks like something went wrong on the page you were accessing. Our development team will be notified of the issue automatically, however if you require assistance please contact the support team who will be happy to help.”
I need to do something? help me please! sorry.
Hello digital-media! It may have been that you were making an update at the same time a deployment/upgrade was being done to the marketplaces. You shouldn’t have any problems right now but if problems do persist, feel free to contact Support via http://graphicriver.net/support and let them know what page you were on, what you were trying to do, and what OS and browser you are using.
I have tried with both firefox and google chrome is always the same error in two days
helpppppp me please..
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Have you submitted a Support ticket like Scott suggested yet? That will be the best way to go. Thanks!
two days ago I already support did not yet have an answer
Try clearing your browser cache. It was happening to me that day also but it’s usually just a cache issue.
clearing browser cache another computer result is the same