- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 5-6 years
- Item was Featured
- Netherlands
- Referred between 50 and 99 users
- Sold between 10 000 and 50 000 dollars
Or maybe some kind of message when a buyer clicks the buy button:
The author of this file is not obligated to provide support
But I don’t know if this will scare off buyers.
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Interviewed on the Envato Notes blog
- Author was Featured
- Item was Featured
- South Africa
They just need to read this which is in the FlashDen FAQ before purchasing:
Items are purchased as is. While we encourage authors to provide free support, authors are not required to do so. We do however try to give the buyer a good description of the Item and also check that the Item meets our site standards.
But if they have not read the above and see that there is a comment facility under each file – they will be expecting free support 
animike is totaly right! A small google search will do the job. I am still new over here and hopefully my files will increase, I include a large documentation file and i end it, if u have any more questions feel free to contact me. I would answere to people that contact me for technical support, something not clear in my code and they needs some help modifiing. I will apologize if they need free custom work!
But contacting me on how to open the fla file thats too much!
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 5-6 years
- Item was Featured
- Netherlands
- Referred between 10 and 49 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 10 000 and 50 000 dollars
Some people are truely amazing.
