Hi, I have deleted optional thumbnail from my item a few days ago and still have no effect. Have anybody else such a problem?
Update Item and Tags (requires review)
Said it does not requires review
When i wanted to change optional thumb i waited for review.
Under this option (Delete optional thumbnail) was said (not a quote, but something like): ”...Review is not required…effect will appear immediately…”
I’ve never tried removing a thumb but maybe you could try adding a note to the reviewer?
Same happened to me – tried removing optional thumbnail from one of my items but it’s still there. Think we should inform staff about this.
- Lead Reviewer
- Envato Staff
- Has been a member for 6-7 years
- Forum Moderator
- Won a Competition
- Author was Featured
- Item was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Canada
Yeah, it’s probably a small glitch in the system although I don’t know if it will be fixed right away with all the other priorities. Best bet is send an update with your basic avatar if you want to remove the thumb, and it will get updated within hours if not minutes. All updates are approved first by default now so it will be quick.
Great! Thanks. 
ADG3studios said
Yeah, it’s probably a small glitch in the system although I don’t know if it will be fixed right away with all the other priorities. Best bet is send an update with your basic avatar if you want to remove the thumb, and it will get updated within hours if not minutes. All updates are approved first by default now so it will be quick.
Thanks, helpful, now everything is clear, and the question about quickness of item’s update is also clear
