they sent me an e-mail, which was saying that they sent my payment on paypal, but my paypal account is empty…
- Community Moderator
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Beta Tester
- Has been a member for 4-5 years
- United Kingdom
It takes a while to process and come through.
-f.
nothing yet.
- Microlancer Beta Tester
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 100 and 499 items
- Referred between 500 and 999 users
- Author had a Free File of the Month
- Author was Featured
- Item was Featured
- Europe
Use moneybookers – money is same day at account
- Lead Reviewer
- Envato Staff
- United States
- Exclusive Author
- Has been a member for 5-6 years
- Sold between 5 000 and 10 000 dollars
- Author was Featured
- Item was Featured
- Attended a Community Meetup
You may want to write into support to confirm. Especially after 3 days of it not appearing in Paypal. I’d also suggest using the confirmation email you got from us, to call Paypal’s customer support and see if they can track down the payment. It may be an issue on Paypal’s end.
