- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- United States
AionCreative
says
Hello I signed up and paid but its not giving me access. Looks like it gave me the $25 credits. I sent a support ticket but no reply.
What gives? Help
THanks
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
KingDog
staff
says
Support is your best option. They may have been running as bit slower over the weekend, but they’ll definitely be able to help you out. Thanks.
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- United States
AionCreative
says
Yea I already sent. It’s just frustrating. I definitely paid for it because I got the paypal receipt. The usability of the payment system is quirky.
- Attended a Community Meetup
- Australia
- Bought between 10 and 49 items
- Community Ambassador
- Contributed a Blog Post
- Envato Staff
- Exclusive Author
- Grew a moustache for the Envato Movember competition
- Has been a member for 1-2 years
Carmen
staff
says
Hi Aion, If you want to fast track your support you can also tweet your ticket I.D to @envato and @envato_support I hope this helps.
Request processing...