On your site you wrote quick install will as demo site. I purchase it: and I Can install a lot of joomla stuffs but design is not same! Help and how to… in purchased downloaded folder is poor without important informations, as how to set up plugins… etc. Oh yes, I made what is in help, what was added in purchased folder, but design was not same what believed in purchase site.
Can you add me step by step info or real quick install with all setup, all test images ?
Crazy post. Contact the author directly through his profile form, or on your purchase template comments tab.
I wrote him without answer. I’d like to use money back guarantee. Send me back money please.
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Sold between 50 000 and 100 000 dollars
- Microlancer Beta Tester
- Community Moderator
- Interviewed on the Envato Notes blog
- Author was Featured
- Bought between 1 and 9 items
- Referred between 50 and 99 users
I’m don’t know when you contacted the author, but sometimes it may take a little longer to receive a reply, so maybe a little patience will help in this case. If you want a refund then you need to contact support.
As Cosmin said, patience is needed! Also, please remember that refunds are only given in case the file is broken or it does not work as described. Some authors do offer demo content, some don’t! It is important that you read the items description here, on the marketplace item, and not on another site!