PhotoDune

Make a complaint about an Item

3400 posts
  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars
Australia says

Didnt there used to be a button on the item page, to complain about an item ?

2301 posts
  • Microlancer Beta Tester
  • Envato Staff
  • Site Manager
  • Has been a member for 6-7 years
  • United Kingdom
  • Bought between 100 and 499 items
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Attended a Community Meetup
+13 more
scottwills staff says

Hello SportTipsWorld! Yes, there was but we rolled it into our support system so we can monitor all the correspondence we receive and direct e-mails to the right person who can assist you. On each item page there is “CONTACT ENVATO SUPPORT ” link at the bottom, lower right corner. Click the link and open a ticket if you have any questions about any of the items here, we’d be glad to assist you. Hope this helps! :)

3400 posts
  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
  • Sold between 1 000 and 5 000 dollars
Australia says

Hi Scott thanks for the quick reply, would have been cool to incorporate a reference id within the url for Contact Envato support link on the item page.

Will put a ticket in thanks. :)

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