- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Item was Featured
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Europe
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 100 and 199 users
CreativeMilk
says
Well i almost always get a quick reply, so maybe its because of your question? You always get an id number, and you will get faster support true there support twitter
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 1 and 9 users
- United Kingdom
ZefWebDesign
says
I haven’t got an id number or anything? do they usually email you it or can you see it on your dashboard?
- Author had a File in an Envato Bundle
- Author was Featured
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 2-3 years
- Item was Featured
- Referred between 100 and 199 users
duotive
says
ZefWebDesign said
I haven’t got an id number or anything? do they usually email you it or can you see it on your dashboard?
check your spam box
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Item was Featured
- Author had a Free File of the Month
- Author was Featured
- Bought between 10 and 49 items
- Europe
- Exclusive Author
- Has been a member for 4-5 years
- Referred between 100 and 199 users
CreativeMilk
says
you will always get an automated reply back
1905 posts
- Microlancer Beta Tester
- Exclusive Author
- Envato Staff
- Support Staff
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Attended a Community Meetup
- Canada
- Bought between 50 and 99 items
TPN
staff
says
Hey Zef,
What was the support ticket ID?
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 1 and 9 users
- United Kingdom
ZefWebDesign
says
hi,
I didn’t get a support id? I don’t know why I replied to a support@themeforest.net email that actually says at the bottom reply to this email to open a support ticket so something must be going wrong.
Any ideas?
