Oh god why me?
I updated preview image for my new VH item, and new preview image is working fine at item page, at my portfolio page (rollover), but it’s not working at homepage and in particular VH category page.
Is that something like bug or maybe my mistake with image update?
I suppose it’s not a problem to talk about this bug on forum, it’s nothing about marketplace security
For staff: more details are in ticket 226425
And any chance for answer this thread http://videohive.net/forums/thread/please-fix-ai-file-with-marketplaces-logos/65782 and to fix that problem if it’s possible?
Maybe old version is still in cache.
This happened to my updates too lastweek. The inline preview image showed on item page but not on search results and popular files list. In the weekly popular – subcategory page, it showed at the moment of weekly update but later vanished.
However few random attempts (with varying jpeg settings) helped showing it on search result but not sure what exactly solved that. Also to make it work on weekly popular list, you have to wait until next Sunday!
I updated image again. It’s fine now.
I got exactly the same issue here. I think this is related to the cache as when I wait one or two days the updated preview image is coming up right.