- Microlancer Beta Tester
- Sold between 100 000 and 250 000 dollars
- Most Wanted Bounty Winner
- Author was Featured
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
Anyone else wish you could specify a second email address for use with the contact form on profile pages? I would like to be able to rout the contact form emails separate from all the other emails I get from the marketplaces without having to change my login email to use a auto responder.
- Has been a member for 4-5 years
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Bought between 10 and 49 items
- Poland
- Referred between 10 and 49 users
Good idea, it should be a quick fix before (and if) we get some better built-in item support system.
- Exclusive Author
- Has been a member for 3-4 years
- Won a Competition
- Sold between 100 000 and 250 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author was Featured
- Bought between 10 and 49 items
- Referred between 10 and 49 users
Yes! I wish to use another email for use with the contact form too, and receive another news, withdrawal notes, etc from Envato with personal email address
- Argentina
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Author had a Free File of the Month
- Most Wanted Bounty Winner
- Bought between 50 and 99 items
- Referred between 50 and 99 users
- Microlancer Beta Tester
- Exclusive Author
Agreed, It would be a nice feature.
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Item was Featured
- Author was Featured
- Europe
+1 for idea.
And maybe little menu over the contact form, where sender can choose reason of email: “Just to say hello”, “problem with item”, “customization”, “custom work” and “other reason”. And than email subject should looks like this:
“[VideoHive – problem with item] Message sent via your marketplace profile from username”.
And maybe one more row, just to let the sender know how important is to contact author from profile page (not from website, youtube, facebook etc), its good way to let us know that buyer really purchased an item 
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Item was Featured
- Bought between 50 and 99 items
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
This would definitely be a great feature.
What you can do in the mean time, if you’re using gmail/Google Apps, is set up a filter and only send an auto-response to emails that came from the contact form.
