I have the same problem, every few minutes the site’s down – really annoying!
Noticed that since a couple of days one of my fun facts says You’re ranked 4309th for sales on AudioJungle I only have items on GR and TF, I never had any item on AudioJungle, so this looks like a mistake. And looking at the top authors there, my ranking is quite good, there are about 800 users after me
I’ve had a dig around and this is correct. The profile page is incorrectly including refunded sales in the sales count. I’ve let the finance devs know so they can look into it.
I never had any refunded sales, so there’s probably another reason for the sales count difference.
I got a message from a buyer asking how they could use one of my logo badges (from the Web Elements category) as a logo for a project. I had a look at the Regular & Extended licence, and both say the same at the end: You can’t use an Item in a logo, trademark, or service mark. ( and then aslo: “Looking for a logo? See our GraphicRiver logos section, which has its own license.”)
Now, there are tons of such “logo badges” items in the Web elements and Vectors categories, but, according to the licence, they can’t be used as logos?.... But they are all approved with the word “logo” in the name, so unless I’m missing something, I don’t see how this makes sense…
Is there someone who can clarify this for me? Thanks in advance
I did the same with Pink Floyd, for many many years And more recently, with Arcade Fire
yes, I also just noticed a 3 sales difference between what’s on my profile and what’s on the earnings page.
Congrats, well deserved!
we were able to reproduce and have deployed a fix for the captcha/redirect issue described by EladChai, mixmedia87 and loreleyyy.
All major issues have had fixes deployed, if you are experiencing any other problems please put in a ticket to support.Thanks to everyone for reporting and keeping us aware of all issues.
Works perfect now, thanks for the fix!