- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years

- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
Have a look at an item you have purchased. They have this:

This only displays if you have purchased a file and the author provides support.
( it would be nice to have this message displayed all the time, not just to buyers. I like to redirect people with pre-sale questions to the support area becaue a lot of them have been answered in FAQ / Support Forum )
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
Just bought some groceries from earnings account
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
groupp said
We sent a mass email to all our our code canyon clients urging them not to purchase the bundle. The only way we can change this spiral is to not give them sales for bundles.
that probably just advertised the bundle to more people who otherwise wouldn’t have known about it
hence increasing bundle sales.
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
change $productmeta[productgallery] to correct $productmeta['productgallery']
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
woa this thread wen’t a bit crazy since I last checked it
If you feel the forum here could be used to help others who have previously purchased the item in question then you could try creating a new forum thread under the Item Disucssions area. As long as the thread is beneficial for others buyers and not used as a place to talk negatively about a particular item/author/support then it should be ok. Please feel free to go down this path if you believe the features available here in the main forum will allow customers to better help eachother with item support.
However the preferred method for asking and helping others is on the individual item discussion page, or whatever medium the author has created for support (eg: a forum). In the past many buyers have posted suggestions and improvements with code snippets on my own item pages, this is a totally reasonable way to assist others.
Best of luck!
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
yay qld!
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
quickly; some stages/events that I can remember:
Signup, Item Approval, Sales, Badge celebration (eg: dinner + night away somewhere), Old Business Shut Down/Leaving Job, Concentrating on Marketplace Full Time, Freaking out and setting up a backup plan incase marketplace doesn’t work, More badge celebrations,
firing high maintenance customers, disconnecting the business phone number, shutting down the old business website, cancelling the separate business bank account and credit card, stopping putting business cards in wallet, setting and reaching daily average marketplace sales goals
and most importantly, the ability for both of us to work from home so we can both spend an amazing amount of time with our new baby 
negatives?
however, it’s becoming increasingly difficult in the social department. Not having a “real” job anymore means I am no longer meeting people in the same industry face to face. I’ll be trying a co-working space a few times a week shortly, but if that doesn’t work (ie: nobody interesting around) then I may have to get a part time job to save my sanity haha.
I’ve also noticed the odd bit of negativity (jealously?) when people find out that I work from home and set my own hours. I have started to leave this minor detail out when meeting new people (eg: at baby play groups) and it has helped haha.
I am currently in the Oh crap I have too much support! how can I streamline this and have time to create more products? author life stage.
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
I’ve had some issues with s3 loading times in the past. I fixed these issues by changing my DNS servers away from my default ISP DNS servers over to Googles DNS server ( 8.8.8.8 ).
By changing DNS servers my computer would requests those static images/css from a different s3 server and it went faster.
- Grew a moustache for the Envato Movember competition
- Community Moderator
- Contributed a Blog Post
- Author was Featured
- Item was Featured
- Won a Competition
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Has been a member for 4-5 years
Yep would be good to see a mini forum in each item page. Hopefully the devs are working towards this 
