Birds by Anouk (Netherlands)
If threads become personal or heated towards a user, reviewer, or staff member the thread will be locked/removed and further actions may be taken. This includes calling out specific items or authors on the marketplaces, which will not be tolerated.Isn’t it time to lock this one?
I suppose you can try Askimiet. Is there any email adres displayed on the site that spambots can pick up on?
How harmfull are one star ratings really?
I mean don’t you have to place it in perspective? For me peronsonally if I see an item with a lot of ratings and none of them are one or two stars (in some Wordpress plugins with similar rating system) i would question or integrity of these ratings. (sometimes)
There are always people who see something on the complete opposite as you see it. Some people are very unreasonable and blame everything and everyone else for where they mess up. And those people can click a mouse button. And they will. Even more than positive constructive people.
But I would say, let them rate one star. If your item is good it will survive these low ratings easily. Especially if those people start to spam your contact section. It’s right where you want to have them. Because you have arguments, they usually don’t. And if such a discussion is putting off a potential customer you can ask yourself if you wanted this customer in the first place